Interview Q&A
How long have you been in business?
American Credit Counseling Service (ACCS) was founded on March 1, 1988. In 1989, ACCS began providing no-fee one on one credit counseling and holding seminars. ACCS was incorporated as a “not for profit” corporation, American Credit Counseling Service, Inc., in March, 1992, and received its tax exempt IRS 501 c (3) status in August, 1994.
What is your primary product or service?
Our main services are budgeting, assisting with credit report issues and helping people regain control of their personal finances by providing financial education and debt management through our Certified Credit Counselors. Our non-profit status enables us to educate consumers who really need help, and cannot afford huge application fees or expensive monthly service charges. We have the ability to customize our programs to help each and every client, no matter what credit problem they may have.
How do you differentiate yourself from other businesses in your category and area?
We offer free one on one counseling and free monthly seminars. We find personalized solution to everyone's unique financial situation.
How many locations do you have and do you have plans to expand?
The only location in Florida is Tampa.
Which areas do you service?
We service all areas of Florida. This can be done face-to-face, phone or email.
Who owns your company or runs daily operations?
Daily operations are run by President Michael L. Edgar and VP Mark A. Higgins, both with over 25 years experience in the credit counseling industry.
What are your hours of operation?
Tampa's office hours are 9am-5pm Monday through Friday. Please call if you need to set up an appointment after hours.
What is the best compliment anyone can give you?
The absolute best compliment to give us is a referral.